Terms and conditions

Welcome to Offvisa, (“Offvisa”, “we”, or “us”). This document elucidates the terms under which you may utilize our online and/or mobile services, including the Offvisa website, our mobile applications and other software provided in conjunction with our services, the content we disseminate on the websites, video platforms, blogs, and other online resources (collectively, “Content”), and any products or services you procure through our websites or applications, including travel documents (all of which we collectively denote as the “Service”).


This Constitutes Our Agreement


By accessing or utilizing the Service, or by clicking a button or checking a box marked “Accept” (or something similar), you indicate that you have perused, comprehended, and consent to be bound by these Terms of Service (this “Agreement”), any other contract terms you agree with, and to the collection, utilization, and certain disclosures of your information as delineated in our Privacy Policy. This Agreement applies to all visitors, users, and others who access or use the Service, regardless of whether you establish an account with our Service (“Users”). Kindly scrutinize this Agreement meticulously. Should you dissent with the terms outlined in this Agreement, you are not entitled to access or utilize our Service. If you do register for an account or otherwise engage with our Service, you shall be considered to affirm your acceptance to be a party to this binding contract.


In this Agreement, the terms “you” and “yours” refer to each User, or in the instance of a use of the Service by or on behalf of a minor, “you” and “yours” refer to and encompass (i) the parent or legal guardian who consents to the use of the Service by such minor or utilizes the Service on behalf of the minor, and (ii) the minor for whom consent is being provided or on whose behalf the Service is being employed. Notwithstanding the foregoing, the Service is not intended for individuals under the age of eighteen (18) to use without the supervision and approval of their parent or guardian, and individuals under the age of eighteen (18) are prohibited from using all or any part of the Service or entering into this Agreement without such supervision and approval. Should you be a parent or legal guardian of an individual under the age of eighteen (18) who you believe has utilized the Service without your consent, please contact us at legal@offvisa.com.

Arbitration Notification: Please be advised that one aspect of this Agreement is your acknowledgment that disputes between you and us arising out of or related to this Agreement or any aspect of the Service will be resolved by our Binding Arbitration / Class Waiver, and you relinquish your rights to a jury trial and to participate in a class action lawsuit or class-wide arbitration, as further elucidated below.


User Accounts, Information, and Passwords

You are encouraged to peruse our websites and our other publicly available Content without creating a User account, but you must register and furnish the information requisite to create an account in order to use our mobile applications, place an order on our website, or utilize any other parts of our Service. We refer to this as your Basic User Information. We advocate for the utilization of a unique and non-obvious password distinct from passwords used for any other service, and ensuring that you log out of your account at the conclusion of each session when accessing the Service. You are accountable for maintaining the accuracy, completeness, and confidentiality of your Basic User Information, and you will be accountable for all activities transpiring under your account, including activities of others to whom you have furnished your Basic User Information. We shall not be held liable for any loss or damage stemming from your failure to furnish us with accurate information or to maintain the security of your Basic User Information. Should you discover any unauthorized use of your Basic User Information or suspect that anyone may gain access to your private Content without authorization, you should promptly modify your password and notify our Customer Support team.


Your Association with Us

By accepting this Agreement, you recognize and consent that Offvisa is not owned, operated, sponsored, endorsed by, or affiliated with any government or governmental agency, and that by utilizing the Service, you are not receiving legal or other regulatory advice from Offvisa. This remains valid even if you procure any travel documentation from us. The Content we provide is solely for informational purposes and is not a substitute for legal advice. Offvisa advises seeking advice from your legal advisor regarding your visa and other documentation requirements.

Furthermore, should you opt to procure documentation from us, you consent to us utilizing electronic and phone communications, including unencrypted email, chat, or calls within our Offvisa website and/or our mobile applications, and other information technology, or other means to facilitate communications with you, including the sharing of your personal information with you and other parties as delineated in our Privacy Policy. You acknowledge that you are assuming the risks associated with transmitting data over the Internet or other telecommunication services.

When utilizing our Service, you are establishing a direct customer relationship with us in connection with your purchase of any of our products sold directly to you by Offvisa via the Service.


Privacy and Security

By utilizing the Service, you agree to the collection, utilization, and divulgence of your Personal Information and aggregate and/or anonymized data as outlined in our Privacy Policy. Your privacy and the security of your Personal Information are of paramount importance to us, and both parties bear responsibilities in this regard. Naturally, you will need to procure a computer to access your account through a web browser or by installing our mobile applications on your personal computing devices. (Procuring those devices and covering their connectivity and data plans is your responsibility.) Furthermore, individuals with access to your computer, phone, or other mobile devices may potentially access the Service and information concerning you, including Personal Information, contained within the Service. It is incumbent upon you to actively log out from your account when not in use. Offvisa assumes no liability for the security of your computing devices, communication preferences, the availability, or security of the Internet or other telecommunication services requisite for accessing the Service, including any communications between you and our Service.

We are dedicated to safeguarding the information in our possession against unauthorized access, and we employ numerous security measures toward that end, some of which are detailed in our Privacy Policy. Nonetheless, the Service operates on software, hardware, and distributed computer networks, any component of which may, at times, necessitate maintenance or encounter issues or security breaches beyond our control. Consequently, we cannot ensure that unauthorized third parties will never manage to circumvent our security measures or misuse your Personal Information. You acknowledge that you furnish your Personal Information at your own discretion.

Your Rights in Utilizing the Service

Upon creation of your account, we grant you a limited, non-exclusive license to utilize the Service in accordance with this Agreement until you voluntarily close your account or until we close your account in accordance with this Agreement. Additionally, we provide you with a personal, worldwide, royalty-free, non-assignable, and non-exclusive license to utilize our mobile applications, solely for the purpose of facilitating your use of the Software and enjoying the benefits of the Service, subject to any applicable license terms provided with the mobile applications and this Agreement (including the Apple-Enabled Product Terms set forth below) until your rights are terminated pursuant to such license or this Agreement. You do not acquire any other rights or interests in Offvisa or the Service.

You retain all rights to your Personal Information and other data you submit to us through your account, subject to the terms of this Agreement that confer certain rights to Offvisa regarding such data, as elucidated below, to enable us to process your data, provide the Service, and undertake certain other actions stipulated in this Agreement and our Privacy Policy. Aside from this limited license and other rights you grant in this Agreement, Offvisa acknowledges and agrees that we do not gain any right, title, or interest from you under this Agreement in any of your Personal Information or other data you submit to us.

Offvisa's Rights in the Service

By consenting to this Agreement and utilizing the Service, you recognize and agree that Offvisa possesses various rights in the Service and the data and Content generated through the utilization of the Service. These rights encompass:

Data Rights

To operate the Service effectively, we must acquire from you certain rights to process the data you submit to us, including your Personal Information, to ensure that technical actions and data processing we undertake in operating the Service are not deemed legal violations.

Therefore, by utilizing the Service and uploading data, you grant Offvisa a license to process such data, and to display, perform, and distribute it to you in your account and on your mobile applications, and to modify (for technical purposes, e.g., ensuring content is viewable on smartphones as well as computers and other devices) and reproduce such data to enable us to operate the Service.

You agree that these rights and licenses are royalty-free, transferable, sub-licensable, worldwide, and irrevocable (for as long as your data is stored with us), and include a right for Offvisa to make such data available to, and pass these rights along to, others with which Offvisa has contractual relationships related to the provision of the Service, solely for the purpose of providing such services, and to otherwise permit access to or disclose your data to third parties if Offvisa determines such access is necessary to comply with its legal obligations or is necessary to perform the Services you requested.

Intellectual Property Rights

Upon utilizing the Service, you acknowledge and consent that all rights in the Service, inclusive of the software encompassed within the Service (referred to as the “Offvisa Software”), and all Content, are safeguarded by various intellectual property rights, such as copyright, trademark, patent, trade secret, and other applicable laws, regulations, and treaties, alongside the provisions articulated in this Agreement. Unless expressly specified by Offvisa in a distinct license, your entitlement to utilize any aspect of the Service or the Content is subject to this Agreement, with all rights in the Service and Content being reserved by Offvisa. You affirm that Offvisa (and its licensors, when applicable) retain all rights, title, and interest in and to the Service (inclusive of moral rights and associated documentation). Specifically, you agree not to alter, create derivative works of, decompile, or attempt to extract source code from any Offvisa Software, unless expressly permitted under an open-source license, provided with express written permission by us, or otherwise legally permitted notwithstanding this restriction. Offvisa’s stylized name, logo, and associated graphics, along with any service marks and trade names utilized in connection with the Service, are trademarks owned by Offvisa and may not be utilized without authorization, including in connection with any third-party products or services. Other trademarks, service marks, and trade names visible in the Service belong to their respective owners.

Feedback

In submitting any ideas, suggestions, documents, and/or proposals relating to the Service (or other products or services) to Offvisa (excluding your Personal Information), whether through email, phone call, social media channels, chat or text messages through our mobile applications or websites, or any other means (collectively referred to as “Contributions”), you acknowledge and agree that:

Your Contributions do not contain confidential or proprietary information.

Offvisa is not under any obligation of confidentiality, express or implied, concerning the Contributions.

Offvisa is entitled to utilize or disclose (or opt not to utilize or disclose) such Contributions for any purpose, in any manner.

Offvisa may already have something similar to the Contributions under consideration or in development.

Your Contributions automatically become the property of Offvisa without any obligation of compensation to you.

You are not entitled to any accounting, compensation, or reimbursement from Offvisa under any circumstances.

By Submitting any Contributions, you warrant to us that any holder of any worldwide intellectual property or other rights, including moral rights, in such Contributions has completely and effectively waived all such rights and validly and irrevocably granted to you the right to grant the rights stated above to us. If a Contribution you make contains Personal Information, Offvisa's rights under this section regarding the use or disclosure of such Personal Information will be limited as and to the extent required under applicable law.

Right to Modify the Service

We reserve the right, at our sole discretion, to introduce new elements as part of and/or ancillary to the Service, which may include alterations affecting the previous operation of the Service or Offvisa Software. Although we anticipate that such modifications will enhance the overall Service, it is plausible that you may disagree with us. Additionally, we retain the right to impose limitations on various aspects of the Service, such as the nature or type of results available to you, the ability to send or receive messages, or the nature of your data, Content, or other information. Such limitations may be implemented at any time, with or without prior notice. For instance, we may introduce fees for certain components of the Service that were previously free.

You also acknowledge that certain actions by Offvisa may impede or prevent your access to or use of the Service temporarily or permanently, and agree that Offvisa bears no responsibility or liability for any such actions or outcomes, including, but not limited to, the deletion of, or failure to make available to you, any data or Content. You agree that we shall not be liable to you or any third party for any modification, suspension, or discontinuance of any part of the Service.

Right to Engage Third Parties

Offvisa may enlist certain affiliates or other third parties (“Service Providers”) to furnish technical or other services related to all or part of the Service, and you hereby consent to the involvement of these Service Providers. Additionally, Offvisa may enter agreements with third-party sellers of related products and other ancillary components utilized in the Service, as well as payment processors to facilitate payments in your local currency and payment systems. Please refer to our Privacy Policy to comprehend the extent to which any affiliate or third party may access your Basic User Information, Personal Information, or other data, and review our Commercial Terms to understand our association with any third-party product seller or payment processor.

Right to Use Third-Party Software

Offvisa may occasionally incorporate computer software supplied by third parties as part of the Service and Offvisa Software, utilized with permission of the respective licensors and/or copyright holders pursuant to the terms provided by such parties. Information about some of this third-party software is available upon request and within the specific Offvisa Software. Offvisa explicitly disclaims any warranty or assurance to you regarding such third-party software.

Right to Update Our Software

In connection with any modification of the Service, Offvisa may automatically download software updates on your computing devices from time to time with the intention of improving, enhancing, repairing, and/or further developing the Service. Offvisa will endeavor to provide you with the option of whether or not to install the update; however, in certain circumstances (e.g., security risks), Offvisa may require you to install the update to continue accessing the Service. In all cases, you agree to permit Offvisa to deliver these updates to you (and you to receive them) as part of your use of the Service.

Right to Monitor

Offvisa reserves the right to monitor use of the Service at any time as it deems appropriate and to remove any materials that, in Offvisa's sole discretion, may be illegal, may subject Offvisa to liability, may violate this Agreement, or are, in the sole discretion of Offvisa, inconsistent with Offvisa's purpose for the Service.

Requirements for Use of the Service

The nature of our Service requires that we impose certain conditions upon your use, and that you acknowledge certain cautions in using the Service, as follows:

Your Content

Any content that is submitted to us or to the Service by Users of our Service, or otherwise added, uploaded, distributed, or posted to the Service or any of our social media channels or sites, whether publicly or privately transmitted, including, without limitation, product reviews, survey responses, comments, videos, or written materials (collectively, “User Content”), is the sole responsibility of the person who originated and/or published such User Content. User Content also includes content provided by individuals through third party services such as their social media account (e.g., Facebook, YouTube, Instagram, Twitter, etc.) if such User Content mentions, tags, or otherwise interacts with Offvisa, our Content, the Service, or any of our products or Service. If you elect to publish any User Content, you represent that such User Content is accurate, complete, up-to-date, and in publishing such User Content you are acting in compliance with all applicable laws, rules, and regulations. User Content that you submit must not:

* Contain any content that infringes intellectual property rights, data protection, publicity, or privacy rights of an individual.

* Be defamatory or threatening.

* Impersonate any person or entity.

* Contain unauthorized advertising.

* Transmit or distribute any virus and/or other code that has contaminating or destructive elements.

We make no representations, warranties, or guarantees with respect to any User Content that you access on or through the Service or any of our social media channels or sites.

By submitting User Content through the Service or any of our social media channels or websites, you hereby grant us a worldwide, perpetual, irrevocable, non-exclusive, sub-licensable (through multiple tiers), fully paid, royalty-free license and right to use, copy, transmit, distribute, publicly perform, and display (through all media now known or hereafter created), edit, modify, and make derivative works from your User Content (including, without limitation, your name and likeness, photographs and testimonials) for any purpose whatsoever, commercial or otherwise, without compensation to you. You also hereby do and shall grant each user of our websites, social media channels, and/or the Service a non-exclusive, perpetual license to access your User Content through such websites, social media channels, and/or the Service, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display, and perform such User Content, including after your termination of use of the Service. In addition, you waive any so-called “moral rights” or rights of privacy or publicity in your User Content. For clarity, the foregoing license grants to us and our users does not affect your other ownership or license rights in your User Content, including the right to grant additional licenses to your User Content, unless otherwise agreed in writing. You represent and warrant that you have all rights to grant such licenses to us without infringement or violation of any third-party rights, including, without limitation, any privacy rights, publicity rights, copyrights, trademarks, contract rights, or any other intellectual property or proprietary rights.

Verify Travel Documents

When we send you your travel document (visa, photo, or passport), it is important and your responsibility to immediately verify that all the document information is correct and complete. We will endeavor to correct any deficiency in the documentation, provided that you timely notify us of the problem. If you fail to observe any deficiency and embark on your travels, you shall be responsible for the consequences arising from such deficiency. In addition, you must ensure that your passport is valid for at least six months after the start of your trip. You should also ensure that your email service does not block our delivery of travel documents sent via email, due to spam filters or otherwise, so please add our offvisa.com domain to your “white list” of domains, and be sure to check your spam folder if you fear there is a delay in delivery of your documents. You may also obtain certain travel documents from your account in the Service.

Prohibitions

You are prohibited from using or attempting to use the Service for:

* Any unlawful, unauthorized, fraudulent or malicious purpose.

* In any manner that could damage, disable, overburden, or impair any server, or the network(s) connected to any server.

* In any manner that could interfere with any other party’s use and enjoyment of the Service.

* To gain unauthorized access to any other accounts, computer systems, or networks connected to any server or systems through hacking, password mining or any other means.

* To access systems, data, or information not intended by Offvisa to be made accessible to a User To obtain any materials, or information through any means not intentionally made available by Offvisa.

* To reverse engineer, disassemble or decompile any Offvisa Software or other technology on the Service for any use other than the business purpose for which it was intended.

In addition, in connection with your use of the Service, you agree you will not:

* Upload or transmit any message, information, data, text, software or images, or other content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or inappropriate with respect to race, gender, sexuality, ethnicity, or other intrinsic characteristic, or that may invade another’s right of privacy or publicity.

* Create a false identity or duplicative accounts for the purpose of misleading others or impersonate any person or entity, including, without limitation, any Offvisa representative, or falsely state or otherwise misrepresent your affiliation with a person or entity.

* Upload or transmit any material that you do not have a right to reproduce, display or transmit under any law or under contractual or fiduciary relationships (such as nondisclosure agreements).

* Upload files that contain viruses, trojan horses, worms, time bombs, cancel-bots, corrupted files, spyware or any other similar software or programs that may damage the operation of another’s computer or property of another

* Delete any author attributions, legal notices, or proprietary designations or labels that you upload to any communication feature.

* Use the Service’s communication features in a manner that adversely affects the availability of its resources to other users (e.g., excessive shouting, use of all caps, or flooding continuous posting of repetitive text) upload or transmit any unsolicited advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “phishing” or any other form of solicitation, commercial or otherwise violate any applicable local, state, national or international law

* Upload or transmit any material that infringes any patent, trademark, service mark, trade secret, Copyright or other proprietary rights of any party.

* Delete or revise any material posted by any other person or entity.

* Manipulate or otherwise display the Service by using framing, mirroring or similar navigational technology Probe, scan, test the vulnerability of or breach the authentication measures of, the Service or any related networks or systems.

* Register, subscribe, attempt to register, attempt to subscribe, unsubscribe, or attempt to unsubscribe, any party for any services or any contests, promotions or sweepstakes if you are not expressly authorized by such party to do so.

* Harvest or otherwise collect information about others, including email addresses.

* Use any robot, spider, scraper, or other automated or manual means to access the Service, or copy, download, distribute or reproduce any content or information on the Service.

* Assist or permit any person in engaging in any of these activities.

* Offvisa reserves the right to take whatever lawful actions it may deem appropriate in response to actual or suspected violations of the foregoing, including, without limitation, the suspension or termination of a User's access and/or account. Offvisa may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong.

Except as may be provided in the Privacy Policy or prohibited by applicable law, Offvisa reserves the right at all times to disclose any information as Offvisa deems necessary to satisfy any applicable law, regulation, legal process, or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Offvisa's sole discretion.

Right to Update Our Software

In conjunction with any alterations to the Service, Offvisa may automatically download software updates onto your computing devices periodically, aiming to enhance, improve, repair, and/or further develop the Service. While Offvisa will make an effort to offer you the option of whether or not to install the update, there may be instances (e.g., security risks) where Offvisa may require you to install the update to continue accessing the Service. In all circumstances, you consent to Offvisa delivering these updates to you (and you receiving them) as part of your utilization of the Service.

Right to Monitor

Offvisa retains the right to monitor the usage of the Service at any juncture as it deems appropriate, and to remove any materials that, in Offvisa’s sole discretion, may be illegal, could subject Offvisa to liability, may contravene this Agreement, or are, at the sole discretion of Offvisa, incongruous with Offvisa’s objectives for the Service.

Requirements for Use of the Service

The nature of our Service necessitates certain conditions upon your usage, and your acknowledgment of certain cautions in utilizing the Service, as delineated below:

Your Content

All content submitted to us or to the Service by Users of our Service, or otherwise added, uploaded, distributed, or posted to the Service or any of our social media channels or sites, whether publicly or privately transmitted, including, without limitation, product reviews, survey responses, comments, videos, or written materials (collectively referred to as “User Content”), is the sole responsibility of the originator and/or publisher of such User Content. User Content also encompasses content provided by individuals through third-party services such as their social media accounts (e.g., Facebook, YouTube, Instagram, Twitter, etc.) if such User Content mentions, tags, or otherwise interacts with Offvisa, our Content, the Service, or any of our products or Service. By choosing to publish any User Content, you assert that such User Content is accurate, complete, up-to-date, and in compliance with all applicable laws, rules, and regulations. User Content submitted by you must not:

Contain any content infringing intellectual property rights, data protection, publicity, or privacy rights of an individual.

Be defamatory or threatening.

Impersonate any person or entity.

Contain unauthorized advertising.

Transmit or distribute any virus and/or other code that has contaminating or destructive elements.

We provide no assurances with respect to any User Content accessed on or through the Service or any of our social media channels or sites.

By submitting User Content through the Service or any of our social media channels or websites, you hereby grant us a worldwide, perpetual, irrevocable, non-exclusive, sub-licensable (through multiple tiers), fully paid, royalty-free license and right to use, copy, transmit, distribute, publicly perform, and display (through all media now known or hereafter created), edit, modify, and make derivative works from your User Content (including, without limitation, your name and likeness, photographs, and testimonials) for any purpose whatsoever, commercial or otherwise, without compensation to you. You also hereby do and shall grant each user of our websites, social media channels, and/or the Service a non-exclusive, perpetual license to access your User Content through such websites, social media channels, and/or the Service, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display, and perform such User Content, including after your termination of use of the Service. Additionally, you waive any so-called “moral rights” or rights of privacy or publicity in your User Content. For clarity, the foregoing license grants to us and our users does not affect your other ownership or license rights in your User Content, including the right to grant additional licenses to your User Content, unless otherwise agreed in writing. You represent and warrant that you have all rights to grant such licenses to us without infringement or violation of any third-party rights, including, without limitation, any privacy rights, publicity rights, copyrights, trademarks, contract rights, or any other intellectual property or proprietary rights.

Verify Travel Documents

Upon receipt of your travel document (visa, photo, or passport), it is imperative and your responsibility to promptly verify that all the document information is accurate and complete. We will strive to rectify any deficiencies in the documentation, provided that you promptly notify us of the issue. Failure to identify any deficiency and commence your travels shall render you responsible for any resulting consequences. Furthermore, you must ensure that your passport remains valid for at least six months after the commencement of your trip. It is also essential to ensure that your email service does not block our delivery of travel documents sent via email, due to spam filters or other reasons. Therefore, please add our offvisa.com domain to your “white list” of domains, and monitor your spam folder if you suspect any delay in the delivery of your documents. You may also access certain travel documents from your account in the Service.

Prohibitions

You are prohibited from using or attempting to use the Service for:

Any unlawful, unauthorized, fraudulent, or malicious purpose.

In any manner that could damage, disable, overburden, or impair any server, or the network(s) connected to any server.

In any manner that could interfere with any other party’s use and enjoyment of the Service.

To gain unauthorized access to any other accounts, computer systems, or networks connected to any server or systems through hacking, password mining, or any other means.

To access systems, data, or information not intended by Offvisa to be made accessible to a User.

To obtain any materials or information through any means not intentionally made available by Offvisa.

To reverse engineer, disassemble, or decompile any Offvisa Software or other technology on the Service for any use other than the business purpose for which it was intended.

Additionally, in connection with your use of the Service, you agree you will not:

Upload or transmit any message, information, data, text, software, or images, or other content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or inappropriate with respect to race, gender, sexuality, ethnicity, or other intrinsic characteristic, or that may invade another’s right of privacy or publicity.

Create a false identity or duplicative accounts for the purpose of misleading others or impersonate any person or entity, including, without limitation, any Offvisa representative, or falsely state or otherwise misrepresent your affiliation with a person or entity.

Upload or transmit any material that you do not have a right to reproduce, display, or transmit under any law or under contractual or fiduciary relationships (such as nondisclosure agreements).

Upload files that contain viruses, trojan horses, worms, time bombs, cancel-bots, corrupted files, spyware, or any other similar software or programs that may damage the operation of another’s computer or property of another.

Delete any author attributions, legal notices, or proprietary designations or labels that you upload to any communication feature.

Use the Service’s communication features in a manner that adversely affects the availability of its resources to other users (e.g., excessive shouting, use of all caps, or flooding continuous posting of repetitive text).

Upload or transmit any unsolicited advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “phishing,” or any other form of solicitation, commercial or otherwise.

Violate any applicable local, state, national, or international law.

Upload or transmit any material that infringes any patent, trademark, service mark, trade secret, copyright, or other proprietary rights of any party.

Delete or revise any material posted by any other person or entity.

Manipulate or otherwise display the Service by using framing, mirroring, or similar navigational technology.

Probe, scan, test the vulnerability of or breach the authentication measures of the Service or any related networks or systems.

Register, subscribe, attempt to register, attempt to subscribe, unsubscribe, or attempt to unsubscribe, any party for any services or any contests, promotions, or sweepstakes if you are not expressly authorized by such party to do so.

Harvest or otherwise collect information about others, including email addresses.

Use any robot, spider, scraper, or other automated or manual means to access the Service or copy, download, distribute, or reproduce any content or information on the Service.

Assist or permit any person in engaging in any of these activities.

Offvisa reserves the right to take any lawful actions it deems appropriate in response to actual or suspected violations of the foregoing, including, without limitation, the suspension or termination of a User's access and/or account. Offvisa may collaborate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong.

Except as may be provided in the Privacy Policy or prohibited by applicable law, Offvisa reserves the right at all times to disclose any information as Offvisa deems necessary to satisfy any applicable law, regulation, legal process, or governmental request, or to edit, refuse to post, or to remove any information or materials, in whole or in part, at Offvisa’s sole discretion.

Precautions


When utilizing the Service, it's essential to understand that its use doesn't assure any specific outcome. This means:


There's no guarantee that using the Service and our products will ensure you acquire the necessary documentation for your intended travel.

You bear the sole responsibility for ascertaining the documentation required for your intended travel and the adequacy of the documentation obtained from our Service for your purposes. We recommend reviewing the information and educational resources we provide on our website, social media channels, and mobile applications for further guidance on these matters.

Reliance on Posted Information


The information available on or through the Service, or any of our social media channels or websites, is solely provided for general informational purposes. We do not guarantee the accuracy, completeness, timeliness, or usefulness of this information. Governmental requirements and practices may change without notice, including health and safety requirements, travel restrictions, sanctions, and embargoes. Relying on such information is entirely at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to our social media channels or websites, or by anyone who may be informed of any of its contents.


Third-Party Links, Content, and Services


We may recommend third-party resources, materials, content, and/or provide links to third-party websites, content, and service providers in connection with the Service. While we strive to select high-quality and reliable partners for our Service components, we may have limited control over such third parties or their products or services. Therefore, you acknowledge and agree that:


We are not responsible for the performance of such third parties or their products, services, websites, or content.

We are not liable for any content or other materials or performance available from such third parties or sites.

We shall not be held responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, materials, products, or services.

Additionally, you should carefully review the contract terms and privacy policies of any third-party product or service provider and their respective website, products, or services, as you will be subject to their terms and conditions, not ours or our Privacy Policy. Your interactions with any such third party are solely between you and them. We will not be responsible or liable for any loss or damage of any sort incurred as a result of such interactions or our reference to such third party's publications, products, or services. We appreciate and value your feedback regarding the third-party products, services, and content we present, so please inform us of any positive or negative experiences or specific concerns regarding such third parties and their products and services. We consider your feedback when deciding whether to continue or terminate such relationships.


Commercial Terms

Transactions with us, including purchasing products from our Service or using promotional codes, are subject to our Commercial Terms, as they are effective at the time of such transactions.

SMS Terms

These SMS Terms govern the provision, receipt, and delivery of text messages by or on behalf of Offvisa. Depending on your consent, our text messages (the “Offvisa SMS”):

Provide requested information from us.

Offer updates regarding your purchases, such as the status of requested travel visas.

Respond to support questions and other inquiries.

Provide marketing or promotional content that may interest you.

E-SIGN Disclosure and Agreement

By consenting to receive Offvisa SMS (as described below), you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by emailing us at help@offvisa.com with “Revoke Electronic Consent” in the subject line.

To view and retain a copy of this disclosure or any information regarding your enrollment in this program, you will need (i) a device (such as a computer or mobile phone) with a web browser and Internet access and (ii) either a printer or storage space on such device. For a free paper copy or to update our records of your contact information, email us at help@offvisa.com with your contact information and the address for delivery.

Agreement and Consent to Receive Offvisa SMS

You can provide us with your consent to receive Offvisa SMS in multiple ways, such as providing us with your phone number during or after registration or purchase, through communications or transactions with us, or by opting into receiving marketing Offvisa SMS. By providing your consent, you agree to these SMS Terms.

By providing consent, you authorize us to use automated or non-automated technology to send Offvisa SMS to the number associated with your consent. You may opt into receiving Offvisa SMS with marketing content, and consent to receiving marketing texts is not a condition of purchase.

Disclaimers

Offvisa’s Service is designed to assist with travel plans, but we cannot and do not assume responsibility for the consequences arising from changes in travel plans or any situation created by circumstances beyond our control, including the actions or inaction of governments or governmental agencies, laws, regulations, or practices they establish. When providing time periods for processing transactions and delivering documentation, those periods are estimates, not guarantees, based on our experience with various governments, associated agencies, and third-party processors. When using our Service, you acknowledge that Offvisa shall not be responsible for processing times, delays, or failures attributable to governments and other third parties. Content and other information on the Service are provided for convenience, and users rely on them at their own risk.

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ANY ACCESS TO OR USE OF THE SERVICE IS VOLUNTARY AND AT THE SOLE RISK OF THE USER. OFFVISA AND EACH THIRD-PARTY PROVIDER DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE REGARDING THE SERVICE, AND ANY INFORMATION, CONTENT, PRODUCT, SERVICE, MERCHANDISE, OR OTHER MATERIAL PROVIDED ON OR THROUGH THE SERVICE. OFFVISA DOES NOT WARRANT OR GUARANTEE THE ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS, OR USEFULNESS OF THE SERVICE. OFFVISA DOES NOT WARRANT THAT THE SERVICE WILL FUNCTION WITHOUT DELAYS, DISRUPTIONS, INTERFERENCES, IMPERFECTIONS, CORRUPTION, CYBER ATTACKS, VIRUSES, MALWARE, OR ANY ADVERSE INCIDENT.

Limitation of Liability


To the fullest extent permitted by applicable law, in no event shall Offvisa be liable to you or any other person or entity for any incidental, indirect, special, exemplary, or consequential damages, personal or bodily injury, emotional distress, or wrongful death, loss of data, lost profits, or damages resulting from the use of or inability to use the service, including any information and content made available through the service or any services performed or products offered by third parties, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not Offvisa has been advised of the possibility of such damages. Offvisa shall be liable only to the extent of actual damages incurred by you, not to exceed U.S.$100. Any claims arising in connection with your use of the service, content, or products obtained through the service must be brought within one (1) year after the date of the event giving rise to such action. You understand and agree that your use of the service, content, or products obtained through the service is predicated upon your waiver of any right to participate in a class action suit for any losses or damages resulting from your use of the service, content, or products obtained through the service. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. To the extent that we may not disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of our liability will be the minimum permitted under applicable law.


Indemnification


You agree to defend, indemnify, and hold Offvisa and any third parties offering products or services through the service harmless from and against any and all suits, actions, claims, proceedings, damages, settlements, judgments, injuries, liabilities, obligations, losses, risks, costs, and expenses (including, without limitation, attorneys’ fees and litigation expenses) relating to or arising from your use of the service, your fraud, violation of law, or willful misconduct, any breach by you of this agreement or your violation of any rights of any other person or entity. We reserve the right to control the defense of any claim by a third party for which we are entitled to indemnification, and you agree to provide us with such cooperation as is reasonably requested by us.


Notices


Any notices to you from Offvisa regarding the service or this agreement may be made by email, a posted notice on the service, or regular mail, in the sole discretion of Offvisa.


Electronic Communications


When you access or use the service or send emails, chat, or audio calls through our website or via our mobile application, or SMS messages to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you via email, Offvisa SMS, or through the service. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You further agree that any notices provided by us electronically are deemed to be given and received on the date we transmit any such electronic communication as described in this agreement.

Copyright

We respond to clear and complete notices of alleged infringement of copyright, trademark, or other intellectual property laws that satisfy the requirements in this agreement (which we believe to comply with the United States Digital Millennium Copyright and other applicable laws). If you believe that your intellectual property rights have been violated, please notify our Compliance team at the address provided below, and provide the information required in the instructions set forth below, and we will investigate.

Notification of Copyright Infringement

To submit a complete and qualified notice:

If you are a copyright owner, or are authorized to act on behalf of one, or authorized to act under any exclusive right under copyright, please send the following information to our designated copyright agent: Identify the specific copyrighted work that you believe has been infringed upon.

Identify the web page URL(s) containing the copyrighted work that you claim has been infringed, if any, and, if possible, the contact information for the person you believe responsible for the infringing act in connection with that work. Describe the copyrighted work on the page(s) you believe infringes upon the work identified in item (1) above, including whether the copyrighted work is an image (and describe it in detail) or written work (including the text of the copyrighted work). Include the statements:

“I have a good faith belief that use of the copyrighted work described above as allegedly infringing is not authorized by the owner of the intellectual property rights therein, its agent or the law.”

“The information in this notice is accurate.”

“I state under penalty of perjury that I am the owner, or an agent authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed.”

Provide your mailing address, telephone number and email address. If you are submitting a notice on behalf of an entity, provide the entity’s name along with your job title, job position, or role with the entity.

Provide the full legal name and physical or electronic signature of the person authorized to act on behalf of the owner of the copyright that is allegedly infringed. Deliver the Notice, with all the items completed to the Company’s Designated Copyright Agent: Copyright Agent c/o Document Advisor, Inc. 8 The Green, STE #5986, Dover, Delaware, 19901, United States Attention: Legal Notice (Copyright Agent)

Please note that we may reproduce any legal notice we receive to send to a third party for publication and annotation, and we may post your notice in place of any removed material.

Please be aware that if you knowingly materially misrepresent that material or activity is infringing your copyright, you may be held liable for damages (including costs and attorneys fees) under Section 512(f) of the United States Digital Millennium Copyright Act (“DMCA”) or similar laws in other countries.


Filing a Counter Notice

If you have received a notification that copyrighted work has been removed for a copyright complaint, it means a party claiming to be the copyrighted work owner asked us to remove it. If you believe that the removal of the material is a result of a mistake or misidentification, you can file a counter-notice.

Please send the following information to our designated copyright agent:

Identification of the copyrighted work taken down.

The web page URL of the copyrighted work before it was taken down.

A statement under penalty of perjury that you have a good faith belief the copyrighted work was removed in error.

A statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located, or if your address is outside of the United States, for any judicial district in which Offvisa’s offices may be found, and that you will accept service of process from the person who provided the original complaint.

Provide your mailing address, telephone number, and email address. If you are filing a counter notice on behalf of an entity, provide the entity’s name along with your job title, job position, or role with the entity.

Provide your full legal name and physical or electronic signature.

Note: There are legal and financial consequences for filing fraudulent or bad faith counter notices. Before submitting a counter notice, make sure you have a good faith belief that we removed the copyrighted work in error, and that you understand the repercussions of submitting a false claim.

We reserve the right to communicate with you via email or other means.

Note that each owner of intellectual property is responsible for protecting their rights and taking any legal or other action they determine to be appropriate to do so, and Offvisa does not accept any obligation to take any particular action to enforce or protect any party’s intellectual property rights on their behalf.


Entire Agreement

This Agreement and any other agreements Offvisa may post on the Service or that you and Offvisa may execute from to time constitute the entire agreement between Offvisa and you in connection with your use of the Service and supersede any prior agreements between Offvisa and you regarding use of the Service, including prior versions of this Agreement.

Binding Arbitration / Class Waiver

Arbitration uses a neutral arbitrator instead of a judge or jury, and court review of an arbitration award is extremely limited. However, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual.

Notwithstanding anything to the contrary herein, to the extent the Dispute arises from: (a) a violation of either party’s intellectual property rights in any manner; and/or (b) any claim related to, or arising from, allegations of theft, piracy, unauthorized use or a violation of the Computer Fraud and Abuse Act; then you and Offvisa agree that a party may seek injunctive remedies (or an equivalent type of urgent legal relief) in a state or federal court in San Diego, California and both parties agree to submit to the personal jurisdiction of such courts in connection with such proceedings. In addition to the foregoing, either party may assert an individual action in small claims court for Disputes that are within the scope of such court’s jurisdiction in lieu of arbitration as long as such action remains in such court and advances only on an individual (non-class, non-representative) basis.

Before you commence arbitration of a Dispute, you must provide us with a written Notice of Dispute that includes your name, residence address, username (if applicable) and email address associated with your User account (if applicable), a detailed description of the Dispute, and the relief you seek. Before we commence arbitration of a Dispute against you, we will provide a written Notice of Dispute to you with a detailed description of the Dispute and the relief we seek. Any Notice of Dispute you send to us should be sent via email to legal@offvisa.com with a subject matter of “Dispute Notice”. If we are unable to resolve a Dispute within 30 days after the applicable Notice of Dispute is received, either party may commence arbitration. Notwithstanding anything to the contrary in this Agreement, if we make any future material modification to any provisions of this Agreement that govern the arbitration or resolution of Disputes, such changes will not apply to any Dispute between you and us for which either party had previously provided a written Notice of Dispute to the other in accordance with this paragraph. Further, if we make any future material changes to the provisions of this Agreement that govern the arbitration or resolution of Disputes, you may reject such changes by sending a written notice of your rejection decision to us via email to legal@offvisa.com or by mail to 16205 Stonebridge Pkwy/unit 221 San Diego, California 92131.



Claims Are Time-Barred

You agree that regardless of any statute or law to the contrary or the applicable dispute resolution process, any claim or cause of action you may have arising out of or related to the Service, any products purchased, or any content must be formally initiated within one (1) year after such claim or cause of action arose or you hereby agree to be forever barred from bringing such claim. The provisions of this section, entitled “Claims Are Time-Barred” shall be deemed to constitute a separate written legally binding agreement by and between you and us.


Governing Law; Venue; Severability of Provisions

The validity, interpretation, construction, and performance of this Agreement will be governed by the Federal Arbitration Act and the laws of the State of Delaware, without regard to any conflicts of law provisions.


All parts of this Agreement apply to the maximum extent permitted by law. Our failure to enforce any provision of this Agreement will not constitute a waiver of such right. We both agree that if any provision in this Agreement as written is unenforceable, then such provision will be reformed or replaced with a provision that most closely match the intent of the unenforceable part to the extent permitted by law. Except as otherwise provided in this Agreement, the invalidity of part of this Agreement will not affect the validity and enforceability of the remaining provisions. The section headings are for convenience and do not have any force or effect.


No Agency Relationship

Neither this Agreement, nor any content, materials or features of the Service create any partnership, joint venture, employment, or other agency relationship between you and Offvisa. You may not enter into any contract on our behalf or bind us in any way.

Assignment

You may not assign any of your rights under this Agreement, and any such attempt will be null and void. Offvisa may, in its sole discretion, assign or transfer, without further consent or notification, this Agreement or any or all of the contractual rights and obligations pursuant to this Agreement, in whole or in part, to any affiliate of Offvisa or to a third party in the event that some or all of Offvisa’s business is transferred to such other third party by way of merger, sale of its assets or otherwise.

Third Party Beneficiaries

Any use of third-party software provided in connection with the Service, or any third-party product obtained through the Service, will be governed by, and you shall comply with, the applicable third-party’s commercial terms and, if there are no such commercial terms, by this Agreement.

Except for the foregoing or as otherwise specifically set forth in this Agreement, including with respect to the indemnification obligations contained herein in favor of Offvisa and the agreement to arbitration, we hereby expressly agree that there is no intent by either party to create or establish third-party beneficiary status rights or their equivalent in any other referenced individual, subcontractor or third party, and, except as specifically set forth in this Agreement, that no third party shall have any right to enforce any right or enjoy any benefit that is created or established under this Agreement.


Changes to this Agreement

We are continually making modifications and enhancements to our Service and so this Agreement may be amended without prior notice as new features, technology, or legal requirements arise, so please check back from time to time and check the Effective Date set forth above. If we make a significant change, we will notify Users with an account in our Service and, where required, seek your consent.

If we do update this Agreement, you are free to decide whether to accept the updated terms or to stop using our Service; your continued use of the Service after the effectiveness of that update will be deemed to represent your agreement with, and consent to be bound by, the modified Agreement. Except for changes made by us as described here, no other amendment or modification of this Agreement shall be effective unless set forth in a written agreement expressly amending this Agreement and bearing a written signature by you and us. For clarity, email or other communications will not constitute an effective written agreement for this purpose.


Special Notice for California Users

Under California Civil Code Section 1789.3, users of the Service from California are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing by mail at: 16205 Stonebridge Pkwy/unit 221 San Diego, California 92131.


Getting in Touch

If you have any questions or uncertainties about this Agreement, don't hesitate to contact us via our feedback form or email at info@offvisa.com.

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